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Truecaller launches chat feature to combat fake news

Truecaller has introduced Instant Messaging (IM) chat

Truecaller has added a new chat feature called Instant Messaging (IM) on its platform to help prevent the circulation of fake news.

Truecaller’s Sub-Saharan Africa director of partnerships Zakaria Hersi said, “Our IM service will help our users connect and also collaborate to combat the issue of spam.”

The IM platform will allow people to report spam messages and links, ensuring that fake news is not circulated unchecked by True caller community.

Truecaller has helped erode spam faced by users as phone calls through the Caller ID and has also smoothened the SMS experience by filtering unwanted messages.

“As a step towards decreasing the spread of fake information, we’re looking to our community to help report fake articles, misinformed blogs, and any type of websites that could pose threats or even cause viruses, ” said Hersi.

Additionally, Truecaller Chat is bundled with interesting features such as, auto-switch between SMS and Chat, which will help users keep conversations in one place.

Other features include full media support and more that will provide its users a polished and enjoyable experience.

Truecaller Chat is currently available in Beta for Android, and will be rolling out to the public on Google Play in the next coming weeks.

In countries around the world, fake news is increasingly becoming a problem and it comes down to a matter of missing facts and ill-informed information.

For example, India has been facing a major law and order problems caused by fake stories especially when they have led to mob lynching and mass hysteria.

The Honorable Supreme Court has strongly expressed its stance and has directed social media platforms to take appropriate measures to suppress fake news.

It is hoped that by introducing Truecaller Chat will be a big step towards curbing the problems caused by spam, fake links and false information going viral and helping people distinguish misinformation in their daily lives.

In Kenya fake news has been on the rise with social media’s rapid adoption across the country.

On May 16, President Uhuru Kenyatta assented to the Computer and Cybercrimes Bill, 2017.

A person found guilty of spreading false information electronically will be fined Sh 5 million or be jailed for a term not exceeding two years, or to both.

Hackers are also liable to a Sh10 million fine or 10 years in jail, or both if they are found to have committed defined crimes.